Privacy Policy 999GT

Welcome to the Privacy Policy 999GT. This document clearly and transparently explains how we collect, process, store, and protect your personal information when you use our platform, website, and mobile app.

999GT is committed to respecting the privacy of all its users. We understand that your trust is the most valuable asset we hold. As such, we take serious and comprehensive measures to ensure your personal data is handled with full integrity and accountability.

This Privacy Policy applies to all 999GT platform users regardless of access method — whether via the desktop website, Android or iOS mobile app, or any other official 999GT channel. By continuing to use our services, you consent to the practices described in this document.

999GT only collects data that is strictly necessary to provide you with quality services. Below are the categories of data we collect and the purposes for collection:

We do not collect sensitive data categories such as health information, religious beliefs, or political views. Biometric data is only collected when you voluntarily enable biometric authentication on your device.

Every use of your personal data by 999GT is based on a valid legal basis. We use your data for the following purposes:

• Account Management: Create, verify, and manage your account, including the KYC verification process required by law.
• Transaction Processing: Securely and accurately process deposits, withdrawals, and any financial transactions in your account.
• Customer Service: Respond to inquiries, resolve complaints, and provide effective technical support to you.
• Platform Security: Detect and prevent fraud, money laundering, unauthorized access, and any suspicious activity.
• Legal Compliance: Meet legal and regulatory obligations applicable to the operation of an online betting platform.
• Service Communications: Send important notifications related to your account, transactions, security updates, and relevant promotions.
• Product Improvements: Analyze aggregated usage patterns to improve the gaming experience and platform features.

We no using your data to make automated decisions that significantly affect you without human involvement, except in cases of automated fraud detection which are subsequently reviewed by our security team.

999GT does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. However, in certain situations, we may need to share your information with the following parties:

• Payment Processors: Payment service providers that assist in processing your deposits and withdrawals. They are bound by strict confidentiality agreements.
• Technical Service Providers: Companies that provide IT infrastructure, server hosting, and cybersecurity services required for platform operations.
• Game Providers: Third-party game software providers that require minimal data to ensure game integrity and smooth gameplay.
• Legal Authority: When required by law, court order, or legitimate request from a law enforcement agency.

All third parties we work with are required to comply with data security standards equal to or exceeding our own. We conduct regular assessments of our partners' data protection practices.

The 999GT platform uses cookies and similar tracking technologies to enhance your experience, maintain secure login sessions, and understand how the platform is used overall.

The types of cookies we use are as follows:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
• Functional Cookies: Remember your preferences such as language and display settings to deliver a more personalized experience.
• Analytics Cookies: Collect aggregated and anonymized usage data to help us understand platform performance and areas for improvement.
• Security Cookies: Detect suspicious activity, unauthorized login attempts, and potential security threats in real time.

You can manage your cookie preferences through your web browser settings. Please note that disabling essential cookies may affect platform functionality and your gaming experience.

Data security is at the core of 999GT's operations. We continuously invest in the latest infrastructure and security practices to protect your personal data from both internal and external threats.

Key security measures we implement include:

• Data Encryption: All sensitive data is encrypted using AES-256 at rest and SSL/TLS in transit.
• Two-Factor Authentication (2FA): An additional security layer is available and encouraged for all user accounts.
• 24/7 Monitoring: Our security team monitors the platform around the clock to swiftly detect and respond to any threats.
• Regular Penetration Testing: Security audits and penetration testing are conducted regularly by independent security experts.
• Staff Training: All 999GT staff undergo comprehensive data protection training and sign confidentiality agreements.

While we take all reasonable measures, no security system can be guaranteed 100% threat-free. Should any data breach occur that affects your information, we will notify you within the timeframe required by law.

999GT retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable law.

• Active Account Data: Retained for the duration your account is active and for a defined period after account closure for audit and legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in line with Malaysia's accounting and anti-money laundering legal requirements.
• Security Logs: Retained for 12 months to enable security incident investigations if required.
• Customer Support Data: Retained for 3 years after case resolution for reference and quality control purposes.

Upon expiry of the retention period or upon receipt of a valid deletion request, your data will be securely deleted or anonymised so it can no longer be personally linked to you.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our own policy, you have the following rights regarding your personal data held by 999GT:

• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data under certain circumstances permitted by law.
• Right to Restrict Processing: Request a restriction on the processing of your data in certain situations.
• Right to Object: Object to the processing of your data for direct marketing purposes.
• Right to Data Portability: Request your data in a machine-readable format for transfer to another service provider.

To exercise any of these rights, please contact our support team. We will process your request within 30 business days. In complex cases, this period may be extended with prior notice to you.

The 999GT platform may contain links or integrations with third-party services such as payment providers and game providers. Once you leave our platform and access a third-party website or service, the 999GT Privacy Policy no longer applies.

We are not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policy of any website or service you visit separately.

For third-party service providers directly integrated with the 999GT platform (such as payment processors), we have signed data processing agreements ensuring they handle your data to a standard of protection equivalent to our own.

999GT reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improved service features.

You will be notified of any significant changes via in-platform notifications or email to your registered address at least 14 days before the changes take effect. The latest update date will always be displayed at the top of this document.

Continued use of the 999GT platform after any Privacy Policy changes take effect will be considered your acceptance of the updated terms. If you do not agree with the changes, please stop using the platform and contact us to close your account.